Use a paper clip (or similar tool) to press and hold the Reset button. Some UPS systems can even send you a notification of a power outage even when you ⦠There are several reasons why an Echo device may appear offline, unable to respond to Alexa. USA 3 Posts. After you reset your Echo device, you need to register it to an Amazon account and reenter any device settings to use it again. This morning they all stopped responding. To restart your device: Unplug your device or the power adapter from the power outlet. Causes of Alexa Saying the Echo Is Offline . For devices with removable batteries, remove and reinsert the batteries to restart the device⦠I have been using a Fanlinc and a 2441TH Thermostat with a ISY994i for about 4 months now. The Alexa app on your smartphone or Echo device might be outdated, or the Echo might not be connected to power. Open the Alexa app on your smartphone or tablet, to connect your device to a Wi-Fi network and register it to your Amazon account. You can find ⦠If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. The Wi-Fi may be spotty or malfunctioning, or the ⦠I have a few other devices that have not yet ⦠2.) I have 3 different brands of smart plugs. Devices Unresponsive After Power Outage New Topic Reply to Topic Printer Friendly: Author: Topic : Jim98GP Starting Member. Then plug it back in. Add the new device in all the SmartApps where the old device was. Arranging a UPS for power backup might be the right solution but what if you want security from a potential power outage. Restart Your Alexa Enabled Device. The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. 1 single that uses Smart Life. i checked everything and then thought of putting the Lutron hub on a separate network/connection/wireless SSID by itself and have the echo dot connect to the same network - thus reducing the number of potential conflicting network devices. 1 power strip that uses Jinvoo. The reason I ask is that if this is the case, the better method to do this would be to use the âreplaceâ device in the Mobile app vs. add new device. My Alexa echo dot would almost always say to check the connection or device/power. Power outages are a pain, especially if you are listening to music from power-dependent devices like Amazon Alexa. If you âreplace deviceâ it will automatically: 1.) The big benefit here is SmartApps. Posted - 01/19/2015 : 04:19:14 AM . 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